Privacy Policy
Your trust matters to us. Here is how we collect, use, store and safeguard your information when you use our astrology consultation and pooja services.
At Acharya Roop Ji, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our astrology consultation and pooja services.
1. Information We Collect
We may collect the following information when you contact or book our services:
- Full name
- Phone number
- Email address
- Date of birth
- Time of birth (if provided)
- Place of birth (if provided)
- Gender (optional)
- Payment details or transaction references
- Communication records via phone, email, messaging apps, or website forms
- Any information voluntarily shared regarding relationships, marriage, career, business, finance, or other personal matters relevant to your consultation
2. How We Use Your Information
Your information may be used to:
- Provide astrology consultations and spiritual guidance.
- Perform poojas, rituals, or other requested religious services.
- Contact you regarding appointments or service updates.
- Process payments and maintain transaction records.
- Respond to your inquiries or customer support requests.
- Improve our services and client experience.
- Comply with applicable legal obligations.
3. Confidentiality
We strive to keep your personal information confidential. We do not intentionally disclose your consultation details to third parties except:
- With your consent.
- When required by law or legal process.
- To protect our legal rights or investigate fraud or misuse.
- To trusted service providers assisting with payment processing or technical operations under appropriate confidentiality obligations.
4. Payment Information
Payments may be processed through secure third-party payment providers. We generally do not store complete credit card, debit card, or banking credentials on our systems.
5. Data Security
We implement reasonable administrative and technical measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic storage or internet transmission is completely secure, and absolute security cannot be guaranteed.
6. Cookies and Website Analytics
If you use our website, we may use cookies or similar technologies to:
- Improve website functionality.
- Understand visitor behavior.
- Enhance user experience.
- Maintain website security.
You can manage cookie preferences through your browser settings.
7. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide requested services.
- Maintain business records.
- Resolve disputes.
- Meet legal, regulatory, or tax obligations.
Afterward, information may be deleted or anonymized where appropriate.
8. Your Rights
Subject to applicable law, you may request to:
- Access your personal information.
- Correct inaccurate information.
- Request deletion of certain personal data.
- Withdraw consent where processing relies on consent.
- Ask questions about how your information is handled.
We may retain certain information where legally required or otherwise permitted by law.
9. Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from children without appropriate authorization where required by law.
10. Spiritual Services Disclaimer
Information provided during consultations or for pooja and ritual services is used solely to deliver the requested spiritual or astrological services. Predictions, remedies, and rituals are based on traditional beliefs and personal interpretation and should not be considered medical, legal, financial, or psychological advice.
11. Third-Party Links
Our website or communications may include links to third-party websites or platforms. We are not responsible for their privacy practices or content.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The revised version becomes effective when published with an updated effective date.
Questions about this Privacy Policy?
If you have questions or concerns regarding this Privacy Policy or your personal information, you may contact us:
- Bhopal, Madhya Pradesh
- acharyaroop770@gmail.com
- +91 9752712617
Consent
By using our services or submitting your information, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and handling of your information as described above.